Terms of Service

Welcome to Pachinko!

Your use of the Pachinko application, any first or third-party plug-ins (including, without limitation, the Pachinko Web Clipper), (the "Application" or “Pachinko”), and any future extension, addition, or other software product related to Pachinko is governed by this agreement (the "Terms") as well as any incorporated policies (including, without limitation, the Privacy Policy mentioned below). The Application is provided by Babel 11:9 LLC (“Babel,” “we,” or “us”), located in Washington State, USA.

By installing and/or using the Application, you are agreeing to these Terms. Please read them carefully.

The Application is only for use by those 18 and older. By using the Application, you represent and warrant that you are at least 18 years old. We reserve the right to terminate your access to the Application should we discover you are under 18.

Using our Application

You agree to use the Application only for purposes as permitted by these Terms.

Using our Application does not give you any legal right, title, or interest in our Application or the content you access through our Application to which you had no pre-existing legal right, title or interest. You may not assign (or grant a sub-license of) your rights to use the Application, or otherwise transfer any part of your rights to use the Application, including sharing your license with any other person.

The Application, including its source code, is protected by copyright, trademark, applicable intellectual property and other laws. These Terms do not grant you the right to use any trademarks, branding, or logos used in our Application.

Don't misuse our Application. For example, you may not, except to the extent explicitly allowed by applicable law: a) reverse engineer, decompile or otherwise attempt to extract the source code of the Application; b) attempt to disable or circumvent any security mechanisms used by the Application; c) use the Application to distribute malware; d) use the Application in any way that violates applicable laws or regulations.

By installing and using our Application, you agree to give us access to the disk drive, file system, operating software, etc., of whatever machine you choose to install it on, and any other access to the machine as necessary to facilitate your use of the Application.

Your Content

All information you input to and store in the Application is only located on Apple’s iCloud, and is therefore your responsibility. Babel does not access, use, or store any of your user content (e.g., notes, tasks, or other data you create or store in Pachinko).

iCloud is provided by Apple, not Babel. Babel is not responsible or liable for the availability, performance, non-performance, suspension, data handling, syncing, storage, backup, or operation of iCloud or any other Apple service.

You are solely responsible for securing and backing up your content. Babel is not responsible or liable for the deletion, corruption, or failure to store any content maintained or transmitted through your use of the Application, regardless of cause — including Application software bugs, iCloud sync failures, operating system issues, or any other circumstance. We strongly encourage you to use Pachinko's built-in Backup feature regularly to protect your data.

You are responsible for the content and source material you capture, import, clip, retrieve, transcribe, process, store, share, or run through the Application, including material from websites, feeds, PDFs, YouTube, X/Twitter, RSS or Atom sources, Apple Reminders, Things, Bear, email, messages, browser extensions, Share Sheet, AppleScript, MCP, or other integrations. You represent that you have all rights and permissions necessary to use that material in the Application and that your use complies with applicable law and any third-party terms that apply to the source.

Some Application features can export, import, back up, restore, or share files that include your content, including backups, exported Functions, or related workflow files. You are responsible for reviewing those files before storing or sharing them. Once you export or share a file outside the Application, Babel is not responsible for how that file is stored, transmitted, accessed, or used.

Subscription and Payment

Pachinko offers a free tier and a paid Pro subscription. Pro subscriptions are billed monthly through LemonSqueezy, our payment processor.

Pachinko offers a 7-day free trial of Pro features. A standalone trial key expires after 7 days with no charge. A monthly subscription key includes a 7-day free trial period, after which your subscription will automatically begin and you will be billed monthly. If you cancel during the trial period, you will not be charged.

All sales are final. We do not offer refunds for any billing period that has already begun. You may cancel your subscription at any time through your LemonSqueezy account. Upon cancellation, your Pro features will remain active until the end of your current billing period, after which your account will revert to the free tier.

Third-Party AI Services

The Application connects to third-party AI providers (“AI Providers”), such as OpenAI's ChatGPT and Anthropic's Claude, to power its AI features such as chat, Functions, Feeds, MCP, and content generation. This connection is accomplished through an API key you provide to the Application or through logging into your respective AI Provider account through the Application. Your use of these services through Pachinko is subject to the respective terms and privacy policies of such AI Providers. Babel is not responsible for the availability, performance, or data handling practices of any AI Provider.

You are responsible for complying with the terms of service of any AI Provider you connect to the Application, including any usage limits, content policies, or data processing agreements. Babel is not responsible or liable for any suspension, termination, or restriction of your account with any AI Provider, nor is it responsible or liable for any additional charges by any AI Provider to you.

If you enable MCP or connect external AI tools, those tools may be able to read visible project material, retrieve note images, create sections, create notes, move work, delete projects, areas, sections, or notes, set statuses and dates, queue Functions, and otherwise interact with Feeds, Functions, and other AI workflows through Pachinko. Some of these actions may be destructive. You are responsible for choosing which tools to connect, deciding what they may access, and reviewing what those tools do.

Any content generated through use of the Application’s AI features has been generated by the respective AI Provider used, not the Application itself or Babel. Babel accordingly has no responsibility for such output, and does not guarantee its accuracy, reliability, or suitability. Just as with any other AI-generated content generally, it may be wrong, inaccurate, incomplete, and/or misleading. You are solely responsible for reviewing, verifying, and evaluating all AI-generated content before relying on it or taking any action based on it.

Babel is not liable for any decisions, actions, losses, or damages arising from your use of or reliance on AI-generated content.

Privacy

Your use of the Application is subject to our Privacy Policy, which is incorporated herein.

About Software in our Application

The Application may from time to time automatically download and install updates. These updates are designed to improve, enhance and further develop the Application and may take the form of bug fixes, enhanced functions, or entirely new versions of the Software. You agree that the Application can access the machines on which you have installed the Application in order to effectuate installation, use, and such continued updates.

Modifying and Terminating our Application

We are constantly modifying and improving our Application over time. We may add or remove features or functionalities, and we may temporarily suspend or discontinue the Application altogether. You cannot rely on the availability of any particular feature or functionality, or the Application generally.

You can stop using the Application at any time. Babel may also stop providing the Application to you at any time, with or without cause, and with or without notice.

Exclusion of Warranties

NOTHING IN THESE TERMS SHALL EXCLUDE WARRANTIES WHICH MAY NOT BE LAWFULLY EXCLUDED BY APPLICABLE LAW.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE APPLICATION IS AT YOUR SOLE RISK AND THAT THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE." BABEL MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

NOTHING IN THESE TERMS SHALL LIMIT BABEL'S LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY LIMITED BY APPLICABLE LAW.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT BABEL SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR ANY DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE APPLICATION.

IN ANY CASE, BABEL'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE APPLICATION SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO BABEL IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless Babel and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with: a) your use of the Application; b) your violation of these Terms; c) your violation of any rights of any third party; or d) any content you create, store, or transmit through the Application.

Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR LEGAL RIGHTS.

You and Babel agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Application shall only be resolved through binding arbitration, rather than in court, except that either party may bring claims in small claims court if eligible.

Arbitration shall be conducted by a single arbitrator in Bellevue, King County, Washington under the rules of the American Arbitration Association (AAA). The arbitrator's decision shall be final and binding.

YOU AND BABEL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

If this section is found to be void, unenforceable, etc. as to its binding arbitration or class action waiver provisions, then you agree to bring legal action against Babel only in the courts of King County, Washington and submit yourself to the jurisdiction of same.

Export Control

You may not use or export the Application except as authorized by United States law and the laws of the jurisdiction in which the Application was obtained. The Application may not be exported or re-exported to any U.S.-embargoed countries or to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce's Denied Persons List or Entity List.

Force Majeure

Babel shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond Babel's reasonable control, including but not limited to: outages or changes to third-party services (such as Apple iCloud, OpenAI, Anthropic, or LemonSqueezy), internet service disruptions, natural disasters, acts of government, or any other force majeure event.

Waiver

The failure of Babel to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Babel.

About these Terms

Please note that the Terms of Service may change from time to time. We will post notice of modifications on our website. You understand and agree that your use of the Application after the date on which the Terms have changed constitutes your continued agreement with such Terms.

This agreement will be governed by and construed in accordance with the laws of Washington State, USA, without regard to its conflict of law provisions.

These Terms constitute the entire agreement between you and Babel regarding the Application and supersede all prior agreements, understandings, and communications, whether written or oral. These Terms will continue to the benefit of any successors or assigns of Babel 11:9 LLC.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact

If you have any questions about these Terms, please contact us at hello@babel.so.

Last modified: June 27, 2026